Privacy Policy

Introduction

At Arcten, Inc. ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address)
• Payment information to track subscription status (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activity

Information Sharing

We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We are undergoing the process of obtaining SOC 2 Type II certification.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability
• Withdraw consent at any time

Cookies and Tracking Technologies

We use cookies to persist login sessions.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

founders@arcten.com